Start Date: 04-03-2026
Date Added: 05-03-2026
Status: Accepting Candidates
Industry: Industrial
Categories: IT1 – SYSTEMS ADMINISTRATOR

Description:Can-Tech Services, one of the leaders in employment opportunities, has been providing expert staffing solutions for over 50 years.

Can-Tech Services is currently looking for Candidates for a position located in the North York Area (Keele and Steeles) to work as a Sales & Customer service representative for manufacturing set up on Day Shift. 

Job Title: Sales & Customer service representative

Shift time: Day Shift (Monday to Friday – 7:00 am to 3:30 pm) 
Pay Rate: $ 24/hr.

Duties & Responsibilities

?    Process customer orders, including purchase orders, sales orders, agent billing,
and related documentation, ensuring accurate and timely order fulfillment.
?    Verify product availability, pricing, and delivery schedules, ensuring that all
Customer Requirements are met.
?    Coordinate the administration of purchase orders through MRP with Production team
?    Prepare and process essential sales documentation, including purchase orders, invoices, agent sales orders, transfer of agent goods, and initiating RMAs,ensuring smooth order execution.
?    Coordinate purchase order administration with the Production Planning Manager through the MRP system to support production schedules.
?    Maintain an up-to-date understanding of the products, services, and promotions, offering customers accurate information to support their purchasing decisions.
?    Assist in product recommendations, upselling, and cross-selling opportunities based on customer needs and preferences.
?    Operate and manage database systems like PIMCORE and SYSPRO for accurate data entry and reporting.
?    Document user requirements and manage product data in PIMCORE to build and maintain a centralized product database.
Customer Support:
?    Serve as the primary point of contact for customer inquiries, providing timely and professional assistance regarding product information, order status, and service requests.
?    Address and resolve customer complaints and issues, ensuring a high level of satisfaction and retaining customer loyalty.
?    Track and monitor order status, ensuring that products are delivered on time and according to customer expectations.
?    Provide proactive updates to customers regarding any changes to their orders, such as delays or product availability issues.
?    Foster and maintain positive relationships with customers to ensure long-term satisfaction, repeat business, and brand loyalty.
Other tasks:
?    Support sales-related projects and initiatives, contributing to the achievement of team goals and company objectives. 
?    Assist in the generation of monthly and ad-hoc reports on sales performance, customer feedback, and order fulfillment.

Skills & Qualifications
?    A high school diploma or equivalent is required; a bachelor’s degree in Business, Marketing, or a related field is preferred.
?    1-2 years of experience in sales, customer service, or a related field, preferably within a manufacturing or distribution environment.
?     Proficiency in using CRM systems (e.g., Salesforce, HubSpot) and ERP systems (e.g., SYSPRO, PIMCORE) is highly desirable.
?    Strong verbal and written communication skills, with the ability to interact effectively with customers, team members, and cross-functional departments.
?    Ability to handle customer issues and resolve challenges in a professional and efficient manner.
?    Strong organizational skills with the ability to manage multiple tasks and priorities accurately and efficiently.
?    Proficient in Microsoft Office Suite (Excel, Word, Outlook) and comfortable learning new software systems.

***We are not using Artificial Intelligence for candidate screening or assessment process***

To apply please email your resume to kpatel@cantech.agency     or show your interest above. 

Ketuben Patel
kpatel@cantech.agency
416.360.0926 Ext 279

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