Start Date: 26-02-2025
Date Added: 26-02-2025
Status: Accepting Candidates
Industry: Aerospace
Categories: AE54 – Customer Service Rep – Aerospace

Description:Inside Sales Representative

Location: London, ON    
Term: Contract assignment – 12 months (extendable)
Shift: Monday to Thursday – 8 am to 4:30 pm, Friday 8 am to 2 pm    
Pay Rate: $21 per hour (based on experience)  

Job Summary: 
•    Working with our customers, the Inside Sales Representative will act as liaison and will be responsible for customer service from inquiries, quoting to delivery
•    CGP background security assessment is required

Responsibilities: 
•    Addressing customer inquiries and concerns to ensure customer satisfaction
•    Quote Customer RFQ’s i.e.: create formal quote, collect pricing, calculate sell price, advise delivery etc.
•    Ability to read drawings is a nice to have asset, but not a mandatory requirement
•    Review customer orders i.e., pricing, delivery, special instructions or requirements, terms and conditions etc.
•    Retrieving customer orders through the internet (experience with Oracle is an asset)
•    Input customer orders i.e.: creating Sales orders in MRP system
•    Creating new product forms
•    Create customs paperwork if applicable for shipments
•    Occasional reception coverage, backup for invoicing when required
•    Other various duties as assigned (filing, scanning, etc.)
•    Follows Safran Policies and Procedures

Qualifications:
•    Minimum one year customer service experience with Inside Sales experience being as asset
•    Accurate data entry skills with superior attention to detail
•    Excellent written and oral communication skills
•    Professionalism with excellent interpersonal skills
•    Excellent organizational and time management skills with strong ability to multi-task and prioritize workload in a fast-paced, changing environment
•    Demonstrated ability to problem-solve
•    Responsive to company and customer needs
•    Work with minimum supervision
•    Highly proficient computer skills in Word and Excel
•    Knowledge of production planning is an asset
•    A condition of employment will be completing a security assessment to ensure eligibility under Canada’s Controlled Goods Program

To apply please email your resume to Lisa at: lisa@cantech.agency

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