Start Date: 20-09-2024
Date Added: 20-09-2024
Status: Accepting Candidates
Industry: Admin

Description:Hiring Customer Service along Keele and Steeles area!
Pay – $20/hr
Hours – 9am to 5pm, with possible OT
In-office 5 days/week

Job description:
Responsibilities

• Answer incoming customer queries via telephone and e-mail in a professional, yet warm manner.
• Maintain and build relationships with assigned customers by delivering total customer satisfaction
• Works closely with the sales team and multi-line sales representatives to increase sales and customer satisfaction
• Must be a strong team player who may be called on to provide back-up support to other Account Managers portfolios, when required.
• Participate in some external initiatives, for example, attending promotional trade shows or visiting customers
• Must be able to actively liaise between all departments with regards to customer’s orders
• Accurate and timely dispensing of information to your account portfolio
• During steady season some cold calling and suggestive selling may be required
• Understanding the artwork process/imprint methods/product line
• Understanding the policies and procedures of the Company
• Other duties as assigned

Qualifications

• Superior communication skills – both verbal and written
• Inside sales experience required
• Netsuite experience is an asset
• Excellent follow-up skills
• Time-management proficiency
• Communicative and interactive
• Strong problem-solving abilities
• Strong team player and a go getter
• Must be able to think on your feet and multi-task
• Ability to balance urgency, challenge and stress effectively
• Ability to handle multiple tasks and priorities with efficiency
• Communicative and interactive
• Proficiency in using Microsoft Office Suite Application
• Experience in Netsuite is a plus

if interested please send a copy of your updated resume to oancheta@cantech.agency

CTS1